Bombardier Aerospace is in Atlanta this week highlighting its increased emphasis on worldwide customer service and product support for the entire Bombardier business jet and regional airliner customer base. At an NBAA press briefing yesterday, James Hoblyn, president of Bombardier's customer service organization, noted the addition of three AOG line maintenance facilities, expanding Bombardier's service network presence to 60 service centers in 26 countries.
Earlier this year Bombardier opened its first wholly company-owned European service center at Schiphol Airport in Amsterdam and a regional support office in Mumbai, India. Other newly appointed service facilities are ExecuJet Malaysia in Kuala Lumpur and Lufthansa Bombardier Aviation Services in Riga, Latvia, the first line maintenance facilities in those countries. Aerovitro S.A., at Monterrey, has become Mexico's second Bombardier-approved business jet maintenance facility.
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