Dassault Aviation will kick off its 2019 Falcon Maintenance & Operations (M&O) Seminars on April 9 in Denver, followed back-to-back by another on April 10 and 11 in Paris, the company announced this week. In all, the French airframer will host M&O Seminars in eight cities across Europe, North and South America, and Asia, with the last set for May 21 in Mahwah, New Jersey.
“These seminars provide crucial feedback that allows us to continuously improve the Falcon customer experience,” said Jean Kayanakis, senior v-p of worldwide customer service and service center network. “They provide a unique opportunity for Falcon operators to meet face to face and exchange ideas and information with representatives from our company, partners, and suppliers.”
Topics will include Dassault’s new performance software and app solutions, FalconConnect in-flight connectivity service, and FalconEye EFVS. Dassault also will discuss recent steps taken to expand its Falcon service center network, with a focus on the Middle East, Africa, and Asia-Pacific.
Model-specific and general technical sessions will address troubleshooting, reliability improvements, and STC updates. Dedicated pilot sessions will be led by the Falcon pilot support team.
Other Falcon M&O Seminar dates and locations are April 17 in Shanghai, China; April 23 in Dallas; April 25 in Toluca, Mexico; April 30 in Chicago; and May 15 in São Paulo, Brazil.