Hartzell Gathers Service Network at Biennial Event

 - December 4, 2019, 11:44 AM

Hartzell Propeller recently held its biennial three-day maintenance conference, gathering the global network of service facilities to highlight the latest on propeller safety, quality, and training. "This gathering every other year brings together propeller service professionals and business leaders from around the globe for three days of intensive update sessions with Hartzell Propeller's technical team of experts," said JJ Frigge, executive v-p and general manager for Hartzell.

The conference reviews technology advances, warranty trends, customer service updates, industry insights, new products, and technical requirements, Frigge said. he added. "In addition, we take the opportunity to recognize the worldwide team for making the best propeller maintenance available to pilots around the world."

Hartzell’s network of recommended service facilities and service and support centers comprises 30 independent propeller overhaul, repair, and maintenance shops strategically positioned around the world. Recommended service facilities offer services for major repairs, warranty work, and full propeller overhaul. Service and support centers, meanwhile, perform most major repairs and warranty work.

The network shop must meet Hartzell standards, in addition to complying with regulatory standards. Hartzell verifies compliance with regular on-site quality systems and process audits, along with providing training to technicians and ensuring the shops maintain the necessary approved tools and equipment. The facilities must also maintain Hartzell's special process approvals.