Dassault Readies Extra AOG Support for Davos Forum

 - January 17, 2020, 10:30 AM
Dassault Aviation's Falcon Response AOG service includes two dedicated Falcon 900Bs used to transport spare parts, tools, and technicians to remote sites and provide alternative lift to Falcon owners and operators. (Photo: Dassault Aviation)

Dassault Aviation will once again support its Falcon business jet customers traveling to the World Economic Forum 2020 in Davos, Switzerland, by positioning a team of maintenance specialists, equipment, and aircraft at nearby airports, the French airframer announced yesterday. The forum is scheduled for January 21 to 24.

“Field support for major events has become woven into our regular product support operations,” said Jean Kayanakis, senior v-p of worldwide Falcon customer service and service center network. “It is part of our global commitment to position support as close as possible to the customer. We want to ensure that Falcon operators attending such events have access to the fastest, most comprehensive and highest quality onsite support available.”

The extra support at Zurich International Airport and St. Gallen–Altenrhein Airport will come from Dassault’s newly acquired service centers in Switzerland—TAG Maintenance Services and the business aviation operations of RUAG—and elsewhere in the Falcon support organization. Dassault plans to provide similar support for Falcon operators at the Super Bowl early next month in Miami, as well as at the Summer Olympics in Tokyo.