Signature Rolls Out New Worldwide Covid Standards

 - June 16, 2020, 11:53 AM
Start-of-shift employee health screenings are now part of Signature Flight Support's new Covid-19 response program. The company is requesting that all guests who enter one of its more than 200 FBOs in the company's worldwide network wear masks, which will be available on request at all locations.

This story is part of AIN's continuing coverage of the impact of the coronavirus on aviation.


Signature Flight Support, the world’s largest FBO chain, has launched SignatureAssure, its Covid-19 response program. Introduced as general aviation flying levels slowly begin to rise, the program encompasses all recommended practices, including social distancing with signage and floor markings, a mandatory employee training plan, and use of personal protection equipment. Health screenings are administered at the start of every worker shift using pulse oximeters and touchless thermometers.

“Trust has always been paramount in aviation and the global pandemic has added a new dimension to earning our customer’s trust—ensuring their health and safety,” said company COO Tony Lefebvre.

In its more than 200 facilities worldwide, a 50-point facility cleanliness checklist has been adopted and is implemented several times a day. It incorporates technologies such as electrostatic sprayers that allow large areas of the terminals to be quickly sanitized. In lounge areas, furniture has been reconfigured to meet current social distancing guidelines and all non-essential common use items have been removed.

The company has also leveraged its partnership with National Car Rental to provide sanitized rental cars at all of its FBO locations.

“Our customers have come to trust and expect our industry-leading approach, and we are investing in the latest technology to ensure the health and safety of our team members, our visiting flight crews, and the traveling public," said CEO Mark Johnstone.