Garmin Cyberattack Affects Aviation Data Services

 - July 24, 2020, 10:32 AM
A reported ransomware attack shut down several data services at Garmin. This includes the Garmin Pilot app, affecting flight plan filing, account syncing, and database concierge capabilities. (Photo: Garmin)

A reported ransomware attack shut down several data services at Garmin over the past day, including those in its aviation portfolio. Affected aviation services are flight plan filing, account syncing, and database concierge capabilities in the Garmin Pilot app, as well as data from the Central Maintenance Computer (CMC). All of these services were down last night, but a service outage page update from this morning indicates that some of them are back but with “degraded performance.”

“We are currently experiencing an outage that affects flyGarmin and as a result, the flyGarmin website and mobile app are down at this time,” the company wrote on the page. “This outage also affects our call centers, and we are currently unavailable to receive any emails or chats but do have limited availability for calls. We are working to resolve this issue as quickly as possible..."

At press time, Garmin reported that the phone/SMS via Iridium functions of its Connext Services were functioning, while weather, CMC, and position reports were down. In Garmin Pilot, flight plan filing (unless connected to FltPlan), account syncing, and database concierge were still down this morning, while weather and other real-time aeronautical data were “largely functional.”