The NTSB is offering a virtual course on managing communications in the aftermath of an aircraft accident or incident. To be held on October 22 and 23, the "Essentials of Managing Communications During an Aircraft Accident or Incident" course is a condensed version of its traditional course to help prepare attendees on what they could expect in the days immediately following an accident or incident. The course also is designed to prepare attendees on their role with the media.
According to the NTSB, the course will explain how the agency organizes an accident site and what to expect in the immediate aftermath. It further provides strategies for air carrier and airport staff to proactively manage communications during the on-scene phase of the investigation and how the NTSB media relations specialists coordinate press conference and release of accident information.
Attendees will learn of what information airport and air carriers are responsible for, how to make provisions for communicating with family members, and questions or requests that might be extended to air carriers, airport staff, family members, disaster relief agencies, local officials, and others. Registration costs $850.