Seeking what it said was greater visibility and accountability of its engineering and maintenance, the Queensland section of the Royal Flying Doctor Service (RFDS) in Australia has brought that activity in-house, the organization announced. As a result, 18 staff from its former maintenance and engineering provider, Hawker Pacific, joined RFDS and are working from one of its five bases.
“While Hawker Pacific [has] been our sole maintenance provider for the past three years, [it has] a long history with the RFDS, reaching back over 40 years, and we will ensure this relationship extends well into the future,” said RFDS Queensland engineering operations manager Adam Clegg.
Clegg explained that the move gives the organization more visibility of engineering and maintenance functions that it can measure from a performance standpoint. It also will allow RFDS Queensland to identify greater efficiencies in the future.
“In-house engineering operations will ultimately allow us to also drive a better product through the use of our safety and quality management systems,” he added. “We’re extremely grateful to Hawker Pacific for [its] dedication to the needs of our fleet and the greater organization, and I welcome our new engineering and maintenance staff into the RFDS family.”