This year will see the opening of a Gulfstream Customer Support service center in the Dallas-Fort Worth area, and a service center will debut in 2023 in Mesa, Arizona, the Savannah, Georgia-based airframer said yesterday as part of an update on its customer-service activities.
Gulfstream expects to open the nearly 160,000-sq-ft Texas service center this year at Fort Worth Alliance Airport. It plans to transfer customer-support employees from its Dallas Love Field facility to Fort Worth in addition to creating 50 new jobs.
That opening will be followed next year with the debut of the service center in Mesa, where Gulfstream is building a 225,000-sq-ft facility that is expected to employ more than 200 people and gain LEED Silver certification as part of the company’s sustainability push. Sustainability features of the Mesa center will include a fuel farm with dedicated sustainable aviation fuel availability, low-flow plumbing fixtures, a heat-reflecting roof, native plants, and low-water-demand landscaping, as well as additional sustainable building-management systems. The company said it will begin operating out of an existing Mesa facility early this year.
The addition of service centers in Fort Worth and Mesa follows the first-year anniversaries in 2021 of service centers in Farnborough, England, and Palm Beach, Florida. The Farnborough facility has grown to employ more than 230 staffers and has earned 30 foreign regulatory approvals. At Palm Beach, Gulfstream shares a 125,000-sq-ft facility with sister company Jet Aviation, including a 75,000-sq-ft hangar. The site employs more than 120 people and has earned 16 foreign regulatory approvals.
“The business aviation industry has experienced great gains in 2021, and Gulfstream Customer Support has been well positioned to support our customers around the world as their flying increases,” said Gulfstream Customer Support president Derek Zimmerman. “As we continue to implement our master plan for customer-focused expansions in strategic locations, we are establishing our industry’s most modern facilities to accommodate Gulfstream’s growing fleet of next-generation aircraft, including the recently announced large-cabin G400 and ultra-long-range G800, and the G700, and we’re doing so sustainably.”