Production Manager

Martha Jercinovich

When it comes to Authorized Embraer Service Centers in North America, Duncan Aviation has a lot to offer. With three strategically located full-service facilities (Battle Creek, Michigan; Lincoln, Nebraska; and Provo, Utah), the company is proud to be authorized to work on the following Embraer models:
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Phenom 100 and 300
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Legacy 450/500/600/650
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Praetor 500 and 600
Although Embraer operators often look to Duncan Aviation for specific areas of service and projects, one of Duncan Aviation’s greatest strengths—honed over nearly 70 years of experience—is its unmatched multi-shop capabilities. As a fourth-generation, family-owned company, Duncan Aviation specializes in comprehensive, tip-to-tail support including:
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Aircraft Sales &amp; Acquisitions
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Airframe Maintenance
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Avionics Service &amp; Installation
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Engine Light &amp; Heavy Maintenance
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Interior &amp; Paint Refurbishment
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Parts Support
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Government Programs
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Engineering
Duncan Aviation’s avionics Satellite shops and Engine RRTs (Rapid Response Teams) are also available for both scheduled and AOG work worldwide.
Aircraft Sales &amp; Acquisitions—Duncan Aviation’s team of aircraft brokers averages 35 years of experience in buying and selling private jets. With deep market insight, they guide clients through these complex transactions with confidence, whether they are buying an aircraft or selling one.
Airframe—The airframe teams at Duncan Aviation consist of factory-trained specialists and experienced A&amp;P- and IA-certified inspectors. Whether it’s drop-in service, scheduled maintenance, major inspections, structural repairs, or AOG support, these experts deliver reliable solutions quickly and efficiently.
Avionics—As authorized dealers for most major avionics, connectivity systems, and cabin management equipment, the avionics teams at Duncan Aviation are highly skilled in installation, upgrades, troubleshooting, and repair.
Engine—With a 76,000-square-foot state-of-the-art&nbsp;engine facility in Lincoln, supporting all major engine OEMs, including Honeywell and Pratt &amp; Whitney, Duncan Aviation’s engine technicians have extensive back-shop support, including NDT and machining. The mobile AOG engine teams are on-call and can dispatch globally to provide comprehensive in-house line services wherever customers need assistance.
Interior—From pleasant family travel to optimized workspaces in the sky, the creative designers and skilled interior craftspeople with Duncan Aviation deliver stunning results that balance comfort and functionality, with an eye toward resale value.
Paint—Duncan Aviation has earned a strong reputation for exceptional paint quality on Embraer models. Custom paint designs reflect each customer’s unique style, while durable processes protect against corrosion. Plus, the company offers some of the industry’s shortest downtimes—large-cabin Embraer models can be completed in as few as 21 days.

<h2>Trusted By Embraer Operators</h2>
Many of Duncan Aviation’s Embraer customers manage their own flight departments and take their aircraft there for inspections, upgrades, refurbishment, paint, and maintenance. They know Duncan Aviation technicians treat them as partners, offering transparency, respect, and exceptional service.
Bobby Lipcamon, who now flies a Praetor 500 for the sixth-generation, family-owned company Knapheide, has been working with Duncan Aviation since 1990.
“Over the years, I’ve liked walking around the hangars and talking to the techs,” said Lipcamon. “I’ll tell them, ‘I’m not here to check your work—I’m here to learn,’ and they always take the time to show me what they’re doing. That kind of relationship means a lot.”

<h2>Attention to Detail</h2>
Director of Maintenance Cuby Fajardo recently brought a Praetor 600 to Duncan Aviation’s Provo facility for its 48-month inspection.
“The communication throughout the project was excellent,” said Fajardo. “Project Manager Jim Laughner and Assistant Team Leader Tom Boyle were incredibly thorough. Tom, especially, made sure I understood every step. His expertise in identifying and addressing discrepancies was invaluable, and he took the time to walk us through the resolution plan with great attention to detail.”
Fajardo spent time at the facility, working in his own customer office, and was impressed with both the team and the environment.
“This was my first visit to Duncan Aviation, and I was really pleased,” said Fajardo. “Everyone was friendly and knowledgeable, and the facility was spotless.”
<h2>Delivering On Time</h2>
For Lipcamon, reliability is everything.
“Our aircraft are business tools; they need to be available when promised,” he says. “That’s why I trust Duncan Aviation. They keep me informed, meet deadlines, and understand how downtime affects our business.”
Quality You Can Count On
“The quality of the work was outstanding,” says Fajardo. “From start to finish, Duncan Aviation impressed me. I’d absolutely return for future work and recommend them to other DOMs.”
After 35 years, Lipcamon’s recommendation is just as strong. “There’s a friendly, family feel at Duncan Aviation. You’re not just a name—you’re a person. I’d never go anywhere else.”

News and issues about aviation maintenance, repair and overhaul (MRO), covering all segments of the aviation industry; and modifications for aircraft and engines. Subjects include product support of aircraft, engines and avionics, MRO company mergers, acquisitions, announcements and personnel, Airworthiness Directives, Supplemental Type Certificate approvals and other topics.

Duncan Aviation Offering Tip-to-Tail Embraer Service in North America

Duncan Aviation has three full-service facilities authorized to work on Phenom 100s and 300s, Legacy 450/500/600/650s and Praetor 500s and 600s. 

When it comes to Authorized Embraer Service Centers in North America, Duncan Aviation has three full-service facilities authorized to work on Phenom 100s and 300s, Legacy 450/500/600/650s and Praetor 500s and 600s. Most clients take advantage of maximizing aircraft downtime and utilizing several service areas at once. 

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