Production Manager

Martha Jercinovich

Rolls-Royce is the world’s leading engine supplier in business aviation, powering some of the largest, fastest, and longest-range business jets available. Rolls-Royce powers aircraft built by Bombardier, Cessna, Embraer and Gulfstream. Our products and services include the Pearl, BR725, BR710, AE3007, Tay, Spey, MR&O, and CorporateCare® Enhanced, the leading solution for engine care. This maintenance program offers increased asset liquidity, nacelle coverage and complete engine management, from line maintenance to shop visits. CorporateCare Enhanced, the comprehensive, fixed-cost engine maintenance management plan, provides customers with a global support infrastructure which includes: Engine Health Monitoring, a worldwide network of Authorised Service Centres and globally distributed spare parts and engines, all managed by our dedicated 24/7 Business Aircraft Availability Centre.

The capability is one part of Rolls-Royce Business Aviation’s broader support ecosystem, which includes its 24/7 Aircraft Availability Center, an approximately $1 billion global services network that consists of&nbsp;85 authorized service centers, 85 dedicated on-wing services technicians, 250+ lease assets, 10 dedicated CorporateCare® parts stores, and 25 customer managers. Authorized service centers remain integral to that network, particularly for aircraft-level maintenance and the removal and installation activity that supports engine shop visits.
The Indianapolis capability was created to add flexibility to that established network, particularly at a specific point in the engine shop-visit cycle.
<h2>What if…?</h2>
One of the initial needs involved recovering Rolls-Royce lease engines after a customer-owned engine completed its shop visit. While the customer’s engine is being overhauled, the aircraft may remain in service with a Rolls-Royce lease engine. Once the customer-owned engine is ready, Indianapolis provides a focused Fly-In/Fly-Out option to reinstall it and return the lease engine to Rolls-Royce so it can support another customer.
That need helped lead to the Fly-In/Fly-Out capability at Rolls-Royce’s On-Wing Services facility in Indianapolis.
“We only work from the pylon out, so this was truly an experiment in a new kind of service,” explains Tim Wyckoff, Rolls-Royce Business Aviation’s Director of On-Wing Services. “Not long after we announced the program, it was pretty much booked solid—that answered our question.”
By focusing on pylon-out engine work, the Indianapolis team can coordinate specific engine events by appointment while working in sync with the broader Rolls-Royce authorized service network.
“We recently had a customer fly in to exchange a rental T/R (thrust reverser) for their repaired unit,” Wyckoff says. “They arrived in the morning, and right after we finished lunch, the aircraft was ready to leave.”
“Getting the airplane in and out in one day meant they could complete some very critical trips for the owner. They were beyond happy,” he continues.

<h2>Bizjet engine service by appointment.</h2>
The appointment-based model allows the Rolls-Royce team to plan the people, tooling, parts and engineering support required for a specific engine event before the aircraft arrives.
“When they pull up, our team is positioned and ready to work,” Wyckoff explains.
“Everyone has a job and is positioned to do that job when the airplane rolls in the hangar,” he says.
The capability is available to Rolls-Royce engine operators, with CorporateCare® and CorporateCare® Enhanced customers receiving priority access. For those customers, it also helps protect the availability of the Rolls-Royce lease engine pool that supports the program.
<h2>Engine swaps in record time.</h2>
Engine changes remain a core part of the Indianapolis workload, but the team has expanded its scope as the model has proven successful, including thrust-reverser changes, troubleshooting, inspections and other targeted on-wing maintenance.
Rolls-Royce’s investment in lease engines is an important part of CorporateCare® support, making timely recovery and redeployment of those assets critical.
“Recovering a lease engine after a service period is big, and it takes a lot of coordination,” Wyckoff says. “We involve the engine overhaul group, so we know when that engine is coming out of service, and we prep it for installation.”
“Because we are all within Rolls-Royce, we have the experts on hand to plan the entire process,” Wyckoff continues. “It goes beyond the engine and involves multiple experts across multiple parties.”
In some instances, a lease engine recovered from one customer has been prepared for installation on another customer’s aircraft shortly afterward—an example of how the capability can help keep the lease pool moving and available.
“It’s a great example of how far we can go to keep our customers flying,” Wyckoff adds. “A lot of these projects require engineering, and we’re in constant contact with Rolls-Royce engineering.”
That direct connection to Rolls-Royce engineering can also support inspections and technical decisions in real time when needed.

<h2>Fly-In/Fly-Out…Fly Happy.</h2>
“Of course, saving maintenance downtime and increasing aircraft availability is the most obvious benefit to the Fly-In/Fly-Out program, but there are others,” Wyckoff says. “One of the biggest is that the owner knows that only Rolls-Royce-trained technicians with years of experience will be working on their aircraft. That gives them great confidence that the job is done right.”
“We’ve also made the process easy for our customers to manage. One call to their Customer Representative takes care of it,” Wyckoff adds. “For CorporateCare and CorporateCare Enhanced customers, eligible covered services are managed through their program.”
Wyckoff stresses that Fly-In/Fly-Out is not a replacement for Rolls-Royce’s authorized service centers, but a complementary capability designed to give customers another targeted option and strengthen the overall support network.
“Since we introduced the program, we have not had any customer’s aircraft wait for a lease engine,” he says. “It is another way we can support CorporateCare customers and keep the lease-engine pool ready for the next need.”

News and developments about aircraft engines, including turbofan, turboprop, turboshaft and piston.

Fly-In/Fly-Out Engine Services

Rolls-Royce Business Aviation has introduced a Fly-In/Fly-Out engine service capability in Indianapolis designed to complement its global support network and provide CorporateCare® customers with an additional option for focused, time-sensitive engine work

Rolls-Royce Business Aviation has introduced a Fly-In/Fly-Out engine service capability in Indianapolis designed to complement its global support network and provide CorporateCare® customers with an additional option for focused, time-sensitive engine work.

2024 Corporate Aviation Leadership Summit

Charlotte Bailey

News and issues relating to international air transport and cargo carriers, national airlines and regional airlines, including aircraft, engines, personnel, acquisitions, accidents, safety, security and training.

Larger UltraFan 80 returns to the testbed this year

Rolls-Royce Completes UltraFan 30 Concept Review

Leeham News and Analysis Staff

News and issues about aviation maintenance, repair and overhaul (MRO), covering all segments of the aviation industry; and modifications for aircraft and engines. Subjects include product support of aircraft, engines and avionics, MRO company mergers, acquisitions, announcements and personnel, Airworthiness Directives, Supplemental Type Certificate approvals and other topics.

Its next-generation engine program reverses course

Pratt & Whitney Nears the End of the GTF Saga

News about environmental issues relating to aircraft operations, including noise issues, emissisions, and regulations. See Fuel for biofuel.

News and issues relating to the aerospace industry that are related to the science, engineering and business of flight in space involving civil, industrial and military applications, and similar topics related to flight in the atmosphere of the Earth that are not covered more directly by other AINonline subject channels. In other words, both astronautical and aeronautical subjects, except for those aeronautical topics that are specifically covered elsewhere on this website.

Efficiency of existing products remains key to OEM’s sustainability strategy

Rolls-Royce's Hydrogen Capabilities Await Market Maturity 

News and issues relating to business, corporate and private aviation, primarily regarding turbine-engine-powered airplanes and helicopters. Subjects include aircraft, engines, maintenance, operations, personnel, acquisitions, accidents, safety, security, and training.

Fully digital system makes business aviation debut with Pearl 15 

Bombardier, Rolls-Royce Expand Engine Health Monitoring

Amy Wilder

Dallas provider marks 10th year with expanded engine coverage

EAP Adds PW535E, Tay 611 to Maintenance Program

Matt Thurber

New facility will speed up turnaround times for U.S. customers

Essential Turbines Triples Rolls-Royce MRO Capacity

Charles Alcock

Issues regarding financing of aircraft; aviation insurance; tax issues for aircraft operators; new companies and people in the aviation financing and insurance industries.

In this article

Rolls-Royce

More In Engines

Rolls-Royce Completes UltraFan 30 Concept Review

Larger UltraFan 80 returns to the testbed this year

Pratt & Whitney Nears the End of the GTF Saga

Its next-generation engine program reverses course

Rolls-Royce's Hydrogen Capabilities Await Market Maturity

Efficiency of existing products remains key to OEM’s sustainability strategy

Bombardier, Rolls-Royce Expand Engine Health Monitoring

Fully digital system makes business aviation debut with Pearl 15

EAP Adds PW535E, Tay 611 to Maintenance Program

Dallas provider marks 10th year with expanded engine coverage

Essential Turbines Triples Rolls-Royce MRO Capacity

New facility will speed up turnaround times for U.S. customers

Rolls-Royce Expands CorporateCare Engine Cover

Foreign object damage to some fan blisks now covered by program

AIN Product Support Survey 2025 - Turbine Engines

Readers rate business aviation engine OEMs’ aftermarket support

AIN Products

SUBSCRIPTIONS

RESOURCES

ABOUT AIN