In a tight race for the top spot in the 2019 AIN Product Support Survey, Dassault jumped ahead by a slim margin of 0.1 to score this year’s highest Combined Overall Average of Newer and Older Aircraft of 8.4, based on results of AIN’s survey of business jet operators, pilots, and maintainers.
The 8.4 Overall Average rating for Dassault vaults the company to first place in 2019, up from last year’s second place, moving Gulfstream’s mid-cabin jets to second place with an 8.3 overall average. Embraer and Gulfstream’s large-cabin jets share third place with an 8.2, leaving a tight margin between the top-place finishers this year.
For this year’s survey, there were 720 respondents who rated 2,220 aircraft, broken down into 151 models. The minimum number of respondents required to include an aircraft in the results is 20.
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Product Support Survey 2019, Part 1: Aircraft (1.2MB)
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