AviationManuals has introduced a new manual to help managers and staff improve the professionalism, standards, and safety of their FBO operations. “For more than 20 years we have been a convenient and effective resource for helping aircraft operators improve their operations through the development of quality manuals. We are now channeling that extensive experience for FBOs,” said AviationManuals CEO Mark Baier.
Key operational requirements covered by the FBO manual include internal policies and procedures; safety management system; environmental and occupational health/safety guidance; facility, ramp, and emergency operations; training requirements; ground support equipment maintenance control procedures; and security.
“Our FBO manual is particularly helpful for operations with multiple bases and/or multiple shifts. The manual can help standardize FBO operations so that customers receive the same experience no matter who is on duty or what location they fly in or out of,” said Baier. “For small to midsize companies, our FBO manual can help with everything from procedural standardization to the onboarding of new employees.”