Following European Union customer requests, Duncan Aviation has appointed a specialist to address all international parts and rotables requests, the Lincoln, Nebraska-based MRO provider announced. Sandra Phelps, who previously worked on the company’s parts and rotables international sales team, will now serve as its international parts and rotables sales representative.
“Sandra is familiar with European business, culture, and aviation,” explained Chris Gress, Duncan’s parts and rotables sales business development manager. “Having lived in Europe for several years, she is a perfect fit to help these customers with their parts solutions.” Phelps has taken two leaves of absence from Duncan since joining the company in 1999 to move to Europe with her husband, who was stationed in Germany and Italy while serving with the U.S. Army.
In her new role, Phelps will focus on aircraft parts sales in the European market, managing work orders, parts exchange transactions, and international shipments, including hazardous materials.