Skystar—a new name in the trip-support arena—launched its services this week and is now providing catering, trip support, and fuel coordination for business aircraft operators throughout North America. According to the company, it brings new billing transparency to the equation.
While some coordinators add their margin to the supplier’s price, and others bill the supplier (which then adds that fee into its charges to the customer), Skystar—which operates 24/7—bills operators directly. It has a standard set of fees that are printed on their own line in every invoice: 8% on catering, with a minimum $75 service fee; 6% on trip support, including the services an FBO provides, from handling and hangar space to crew cars, hotel bookings, and customs coordination; and 10 cents per gallon on fuel, with a $75 minimum charge per uplift.
“An operator should know what its coordinator earns before it places an order,” the company said. “Our fee is on the invoice, so anyone can check it.”
The company can service clients at more than 3,700 airports in 135 metro zones. Because suppliers do not pay Skystar, the company said it has no reason to favor any of them and makes its selections for the customers based solely on value for money.
Skystar is offering a new-customer first-order incentive through the end of this month.
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